As we've reported in the past, your Internet service provider has a lot of information about you, including logs of every website you visit. So, the idea that a data breach might expose that information to hackers, along with your username, password and billing information, is scary.
So the news that hacked information on nearly 600,000 Comcast customers is available for sale on the Dark Web is no small matter. Fortunately, all is not as it seems.
The trouble first started when hackers claimed to have email addresses and passwords for 590,000 Comcast customers. The hackers offered 100,000 for $300, or the all the information for $1,000. To prove the data was good, the hackers released a few dozen addresses.
Comcast swung into action and, after checking its systems, determined that there was no data breach on its end. It claims that the information was collected from Comcast customers who had given out their information in phishing scams, or had downloaded data-stealing viruses.
Comcast further determined that only about 200,000 of the email addresses and passwords were current. It's now resetting those customers' passwords so hackers can't take over their accounts.
Comcast says that because the breach wasn't on its end, and that no billing information was exposed, it won't provide free credit monitoring. However, if you do get a notice from Comcast saying your password was reset, then it's possible hackers have more information on you that they got the same way as your email address and password.
You should immediately scan your computer for a data-stealing virus with security software, then change all your online account passwords. Also keep an eye on your bank account and credit report for any unusual activity.
Finally, make sure you can spot a phishing scam so you don't accidentally give up sensitive information that way. You don't want any of your information showing up on the Dark Web if you can help it.
Want to know more about the Dark Web and what's available there? Listen to this in-depth free podcast as Kim shines a light on this disturbing corner of the Internet.