If you ever get the feeling that your cellphone provider is ripping you off, it turns out that you may have a good reason to be concerned. One cellphone company is going to be dearly for doing just that.
The good news here is that the Federal Trade Commission is looking out for your best interest. It may take a year or two to help you out, but when it does it right, the FTC will punish abusive cellphone providers.
That's the case with Sprint, which is being punished to the tune of $2.95 million. It's paying money as a settlement with the FTC for not being transparent about its charges for some customers.
The $2.95 million settlement was due to Sprint not explaining why some customers with low credit scores were put into its Account Spending Limit. Federal law requires that Sprint and other companies let their customers know if they're being charged more than other customers because of their low credit scores.
The FTC says Sprint didn't always do that. Sprint did not admit to any wrongdoing, saying only that it puts its customers first.
This involved the very people who could least afford it. If Sprint signed up a customer who didn't have good credit, it secretly charged them an additional monthly fee of $7.99.
These secret charges took place between November 2013 and June 2014. Although, it's possible it occurred over a longer period of time.
If you were a victim of this extra charge, Sprint will send corrected notices about the charge. No word yet on how many customers were affected by these charges.