As millions start prepping for holiday travels, there's a growing phishing scam you need to be aware of that's haunting hotels across the country. It's being called the "Front Desk Scam."
Like the name suggests, a scammer will call your hotel room pretending to be a person from the front desk of the hotel you are staying in. They will claim that there is a problem with your credit card information and will ask you to verify all of your information.
If this happens to you, DON'T DO IT. If hotels have a problem with your credit card information, they will address the problem at check-in. Even if the scammer is very convincing, at least head down to the front desk to investigate further. NEVER give out your personal information over the phone to someone who calls you.
Hampton Inn General Manager Neal Smith gives the following advice: "We'll know right when you check in that that card's not a valid card, and we'll ask you at that time to provide a different method of payment. There should be no reason someone is calling you in your room asking for sensitive information."
Also, keep in mind that when you're traveling, sharing your location on social media might not be the best idea. Hotels pre-screen calls and those trying to reach you will need to at least know your name and your room number. Have you given that information out on social media?
Whether you're on the road or at home, phone scams are one of the biggest threats to your information. Learn how to spot a phone scam before you reveal too much.