While Apple is basking in its new iPhone sales record, set this past week, smartphone maker BlackBerry can't catch a break. The once dominant smartphone company has had a rough time in the decade since Apple rolled out iPhone.
It used to be that it seemed everyone had a BlackBerry, with its easy-to-use (at the time) keyboard. Just sit on the subway or at work and type away, to check your email, or even get on the Web.
Once, BlackBerry was a top-selling smartphone. It's still around, but its market share is miniscule. Over the past several years, BlackBerry has rolled out new devices and new software, but most of it has flopped.
Recently, BlackBerry rolled out its first Android smartphone, the Priv. The benefit of selling devices that run Google is that BlackBerry can now offer its customers Google's Apps.
But, so far, it's not going well. Case in point, BlackBerry CEO John Chen doesn't have a firm grasp on how to use his company's own smartphone. In his defense, if there is one for going on TV not knowing how to use your product, it's that BlackBerry doesn't make the phone itself. It's made by other companies, like Samsung. (Watch the video below.)