Let's say you just bought a new house. Everything from the price to the location is perfect. How bad would your Internet service provider have to be to make you decide to sell it a few months later? Well, if your Internet provider is Comcast, it's not that far-fetched.
One man in Washington identified only as Seth has to do just that. When he bought his new house, Comcast guaranteed and promised that it would be able to connect the new house to the Internet. However, the house has no existing cable infrastructure. This is the main problem.
Comcast sent technicians to Seth's house and over the span of multiple trips spanning over four months, they couldn't get it set up correctly. According to BGR:
Each time they got there, they quickly discovered that there was no infrastructure on site and promptly left. It literally took four consecutive weeks of failed attempts before Comcast recognized it would have to do more than send out a technician with cable boxes to fulfill its promise.
Some technicians would show up without an appointment, while others would show up when they were supposed to. And on top of that, Comcast canceled appointments then called Seth wondering why he had canceled. It was a nightmare and a half.