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Another huge Comcast fail

Another huge Comcast fail
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Comcast has become infamous in recent years for tales of its unbelievably poor customer service, and this story might be the worst yet. The company ran insulted one customer by adding an inexcusable expletive to her bill and then made it nearly impossible for her to remove it.

She needed to change the name on her Comcast bill, and after phone calls and an in-person visit to a Comcast location, remained unsuccessful. The bill continued to read: "A--hole Brown." Yes, you read that right.

She called and even visited in person to try and change the name, but it continued to show up on the bill. She thinks the name was originally by an employee when she called to cancel some of her Comcast services. We all know how hard that can be.

Next page: Find out how Comcast is responding to the incident.
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