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I can't believe T-Mobile is the 'tech company of the year'

I can't believe T-Mobile is the 'tech company of the year'
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Who's your top tech company of 2014? There are plenty of companies to choose from. Apple and Amazon both unveiled new services and gadgets. Google is always a safe bet. And then there's T-Mobile. Wait, T-Mobile? You read that right, one journalist is naming the "un-carrier" its tech company of the year. T-Mobile has done positive things this year, but it's had its fair share of controversy, too.

Still, CNN Money's David Goldman gave T-Mobile the crown. But, the decision has me scratching my head a bit. After all, I just told you about the company refunding $90 million back to customers after it was caught "cramming" bills with fraudulent charges.

That's not all. The company also got into hot water with the FCC earlier this year when it secretly throttled data speeds when customers went over monthly limits.

That being said, T-Mobile also has its merits. It has taken its "un-carrier" nickname to heart and caused major positive changes in the cell provider industry, too.

T-Mobile has gained popularity - and about 3.5 million customers - because of it has created several new policies to save customers money.

This year, T-Mobile one-upped itsetlf. It offered to pay off rivals' early termination fees, announced that streaming music wouldn't count against customers' data plans, started giving out smartphones for free seven-day loans, provided free in-flight connectivity for customers and let people roll over their unused gigabytes.

The company's new policies have even helped customers from rival companies save some cash. That's because Verizon, AT&T and Sprint have also instituted new deals like cheaper smartphones, better data deals and lower contract costs to try and fight off T-Mobile's push.

T-Mobile was also named #1 in customer service by JD Power & Associates - and we all know valuable good customer service is.

Can T-Mobile keep offering these, and more, great services? There's no clear answer. Some people believe it won't make enough money to survive in the long run. Investors seem to be on that side of the equation. The company's stock has dropped 21% this year. Not everyone agrees with that opinion, though.

"All this noise has masked a much more sober, and ultimately, a much more compelling narrative," said [Senior analyst at MoffettNathanson Research Craig] Moffett. "T-Mobile is an undervalued and underappreciated growth story."

So, I guess I can see why Goldman decided to name T-Mobile his top company. But, the company's negative actions still give me pause. Who's your top tech company of 2014? Let me know in the comments section below.

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Source: CNN Money
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