If you've been an Apple user for any length of time, then you know how difficult it can be to get apps, music and other third-party goodies onto your iPhone or iPod. It can be done, but Apple doesn't make it easy.
Apple is known for jealously guarding its share of the market, but between 2007 and 2009 the company decided to take a step too far.
When users who had non-iTunes music on their Apple gadget tried to sync their iPod or iPhone to the iTunes library, they would see an error. The user was then instructed to restore factory settings on the Apple gadget.
After the gadget booted back up, the user would find that all non-iTunes music was deleted. Apple never offered an explanation.
Until now, that is.
Apple claims that the third-party music was erased because it posed a "security risk."
"Apple contends the moves were legitimate security measures. Apple security director Augustin Farrugia testified that Apple did not offer a more detailed explanation because, 'We don’t need to give users too much information,' and 'We don’t want to confuse users.'"
The plaintiffs in the case, users whose music was deleted, aren't buying the explanation. In fact, Apple is being sued for damages to a tune of $350 million.
The company is also trying to use the nostalgia card by quoting their founder and previous CEO, Steve Jobs. "'Someone is breaking into our house,' Mr. Jobs said of music pirates, according to an email by Apple software chief Eddy Cue listed as an exhibit."
Steve Jobs will actually be in court via 2011 deposition footage, along with Apple's head of marketing and software chief. We'll see if Apple's defense will hold up in court.
This isn't the first time that Apple's been in trouble with consumers. Click here to see if you're entitled to a new iPhone battery.