What in the world ever happened to free speech?
Remember the New York hotel that fined guests $500 for leaving negative reviews online? It's not an isolated case.
Another hotel just issued a penalty to a couple after they published bad feedback. The Broadway Hotel, located in Blackpool, England, fined a couple £100 ($150) for leaving a poor review. Take a look at the review for yourself.
It doesn't look like the stay was worth it to me. And that's an insult to the Muppets. What in the world is going on here?
It seems that the Broadway Hotel has a policy that warns customers when they book a stay. "Despite the fact that repeat customers and couples love our hotel, your friends and family may not," it says. "For every bad review left on any website, the group organiser will be charged a maximum £100 per review."
Sound familiar? But wait, there's more.
The Broadway Hotel may be attempting to hide poor service and sub-par conditions, but that hasn't stopped other customers. There are quite a few more reviews about the poor conditions, not quite as scathing as the first one above, but they're not five stars, either.
"John Greenbank, north trading standard manager, thinks the hotel is in the wrong. 'The hotel management clearly thinks they have come up with a novel way to prevent bad reviews, however we believe this could be deemed an unfair trading practice,' he said."
I think The Broadway Hotel is going to have to eat its words - and its fines - in the near future. I'll definitely keep you updated on the future on this incident.