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Tech support scams are worse than ever

Tech support scams are worse than ever
photo courtesy of SHUTTERSTOCK

The tech support scam isn't very sophisticated, but tens of thousands of people keep falling for it year after year.

Almost exactly a month ago, I told you how the Federal Trade Commission (FTC) had to step in and shut down an entire business built on fake "tech support" calls that took nearly $2.5 million out of victims' pockets, selling elder customers products and apps that they didn't need. That was just the beginning.

The FTC has now obtained court orders to temporarily shut down two huge telemarketing operations that have been running tech support scams. These firms are said to have taken more than $120 million by providing fake tech support services for non-existent computer problems.

According to the press release from the FTC:

“These operations prey on consumers’ lack of technical knowledge with deceptive pitches and high-pressure tactics to sell useless software and services to the tune of millions of dollars,” said Jessica Rich, director of the FTC’s Bureau of Consumer Protection. “There’s no excuse for it, and we are pleased the court has taken steps to temporarily shut down these scams while our lawsuit proceeds.”

Next page: Find out exactly how the scam worked
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