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Verizon's latest change thrills customers

Verizon's latest change thrills customers
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Verizon angered a lot of customers - and even the FCC - when it announced it would start "throttling" unlimited data users on its 4G LTE network. That means the company would purposely slow down customers' data connection when the network became too congested. But, the company has now reversed course and trashed those plans to the delight of some customers and government regulators.

The change of heart isn't that surprising since Verizon's biggest competition has ramped up efforts recently to steal away customers. AT&T and Sprint have recently gone back and forth with limited-time promotions that can double the amount of data customers get on certain family plans.

Instead of angering customers with the unpopular policy and driving them into the arms of the competition, Verizon chose to do away with the plan.

Verizon hasn't promised to end throttling altogether, though. It's just not going to target unlimited 4G LTE users specifically.

Next page: More about "throttling"
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