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Millions of Americans lost their Internet today. Here's why

Millions of Americans lost their Internet today. Here's why
photo courtesy of SHUTTERSTOCK

If you're a Time Warner customer, there's a chance you lost your Internet connection this morning for a couple of hours. The good news is the outage happened really early and service has been restored.

Time Warner hasn't provided much information about the Internet blackout other than blaming the problems on network maintenance.

“At 430am ET this morning during our routine network maintenance, an issue with our Internet backbone created disruption with our Internet and On Demand services. As of 6am ET services were largely restored as updates continue to bring all customers back online.”

Hopefully Time Warner reported the outages correctly to the FCC. The company just agreed to pay out $1.1 million to the Commission because of outage reporting issues.

The company operates in 29 states across the country and has 15 million television and high-speed Internet customers. Time Warner is the second-biggest Internet and television provider in the country, but that could change soon. Comcast, the country's biggest provider, is trying to buy Time Warner for $45 million. 

 

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Source: Re/code
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