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Here's why you should never book a flight over the phone

Here's why you should never book a flight over the phone
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Typos can get you in trouble. They can even land you in jail. But this typo landed somebody in another country.

Well, it didn't start as a typo, but it ended up as one.

Edward Gamson, a dentist from Maryland, booked a first-class ticket over the phone to Granada, Spain, on British Airways. So when his plane left London and headed west - not south, to Spain - he was in for a surprise.

Gamson's plane was headed for Grenada, a Caribbean island about 4,000 miles from his intended destination.

It's a mistake unlikely to happen on any online-booking service, but Gamson had called to make the reservation. "Grenada" and "Granada" is easy to mix up, although he claimed to have told the British Airways booking agent he was going to Spain.

British Airways initially offered him and his travel companion $376 each, plus 50,000 miles, but Gamson told NBC News that the cost of the missed trip, including hotels, trains and tours, cost more than $34,000.

Gamson is now suing.

Apparently, this Grenada-Granada mix-up happens every now and then.

The crew told Gamson that it had happened with another passenger the week before. And in October 2013, a grandmother also thought she was headed to the Spanish city of Granada. Lamenda Kingdon remarked to the passenger next to her that she was looking forward to visiting Spain.

"Not on this plane, you won’t," Kingdon's seat neighbor told her, according to the Daily Mail.

The lesson here? Book your flights online! Not only can you double check the spelling, but you often can get a discount. Here are my best secrets for getting the lowest fare online.

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Source: Mashable
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