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Angry over Xbox's new payment policy? Here's how to get a refund

Angry over Xbox's new payment policy? Here's how to get a refund
Photo courtesy of SHUTTERSTOCK

Earlier this week, I told you all about the Xbox's new payment policy.

Previously, Netflix users were  already paying $7.99 a month (now $8.99 a month now if you're a new subscriber) to stream video. However, to install the Netflix app on Xbox, you needed an Xbox Live Gold membership, which costs $60 a year. So, you've already paid hundreds for the Xbox, dozens a year for Netflix and now you have to pay $60 a year on top of that.

Microsoft recognized this problem and announced that in June, you no longer need an Xbox Live Gold membership to use the Netflix app, or any other entertainment app, on an Xbox One or Xbox 360.

Great news, right? Not for those who already shelled out the $60 for the Gold Membership. Therefore, Xbox issued the following statement in response:

Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund.

 

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Source: Mashable
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