When normal folks have a problem with their digital lives, they call an expert like me - America's Digital Goddess. Click here to ask me your digital questions.
But what about the snoops over at the NSA? They have an expert columnist on hand, too.
An NSA official, writing under the pen name “Zelda,” has actually served at the agency as a Dear Abby for spies. Her “Ask Zelda!” columns, distributed on the agency’s intranet and accessible only to those with the proper security clearance, are among the documents leaked by NSA whistleblower Edward Snowden.