If you encounter an error on your computer when trying to sign in to your Netflix account, make sure to double-check before you call the listed help line. This scam may be one of the most elaborate ones seen in a while.
Simply put, this is a phishing scam that's gone above and beyond to access your personal information. Coupling "tech support" with a phishing scam is a devious ploy, but it can fool a lot of people if you don't know what you're looking at.
When you call the "help line," you will be told that people from outside the country have tried to attack your computer and you will be instructed to download the "Netflix Support Software."
This software is really remote control program that will allow the hackers to gain access to all of your personal files, including your banking information. The hackers will show you an imitation of the results of scans for attacks and run several programs on your computer.
They will give you a bogus Netflix coupon code for $50 and then try to extract a payment of $389.97 to complete the scam. They will ask you to hold up your credit card and ID to the webcam or send them a picture of your credit information.