Updated, April 24, 2019
What is going on with Samsung’s Galaxy Fold?
The foldable smartphone was supposed to be released on April 26, but after early review units began breaking, Samsung said the April release was off. The company said it would announce in a few weeks when the Fold would actually be released.
Well, now people who pre-purchased the $2,000 phone are receiving emails from AT&T saying the Galaxy Fold will be out on June 13. AT&T confirmed to Komando.com that the emails are legitimate.
In an email, a spokesperson for the company wrote, “I don’t have anything on the record, but I can confirm we have shared this new date with our customers.”
Samsung has yet to comment on AT&T’s claim. We have reached out to Samsung for comment.
How did the Galaxy Fold break?
Tech product reviewers began writing about the breaks last week. One reviewer noticed a bulge forming under the crease of the screen’s fold. Samsung’s response? The reviewers must have removed a protective cover. The reviewers’ response? “Did not.”
Samsung said all the review units had been inspected. They added that a protective plastic layer that looks like a screen protector may have been removed by the reviewers. The protective plastic layer should not be removed. Earlier this year, we shared a video of robots testing the Galaxy Fold, which got us all excited about the durability of this new technology.
A Wall Street Journal review cited anonymous sources saying the problems had to do with the hinge and when users’ applied extra pressure to the screen. Two other reviewers who reported broken displays said they did not remove the Galaxy Fold’s protective film.
Samsung’s statement confirms that the main problem with the Fold does indeed stem from the hinges: “Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.”
As for the protective layer, Samsung stated it would be working to strengthen it, as well as “enhance the guidance on care” of the layer so “our customers get the most out of their Galaxy Fold.”
Not all of the review products were lemons. Gizmodo and TechCrunch said their review units had not broken and were working well.
The Gizmodo reviewer said the crease on the unfolded screen was visible, but began to fade while the device had been in use for some time. However, he added that depending on ambient light, the crease was noticeable even while watching a video.
What is the Galaxy Fold?
The Galaxy Fold is expected to be a game changer in the smartphone market. When closed, it has a 4.6-inch display. Unfolded, it becomes a 7.3-inch tablet screen.
To power all that screen real estate, it will sport a whopping 12GB of RAM, a 7-nanometer eight-core processor and two batteries (totaling 4,380 mAh) encased in each side of the fold.
For storage, it will get 512GB of the much faster Universal Flash Storage 3.0 standard (no memory card slot, though).
Camera-wise, the Galaxy Fold has six cameras; three on the backside including a 12-megapixel wide-angle camera, a telephoto camera and a new 16-megapixel ultra-wide camera for panoramic shots.
It also has two inside cameras — a 10-megapixel selfie and an 8-megapixel depth camera for bokeh effects. Rounding off the cameras is a 10-megapixel front selfie camera, accessible when it’s on “phone” mode.