Desktop Support and System Administrator

Do you have a passion for maintaining and improving on-premises cloud infrastructures that service a national footprint? Are you ready to challenge your skills to the next level? This is a rare and exciting opportunity to be part of a national radio, television and podcast network. We are seeking an experienced Chef, Linux, and Xen deployment and configuration guru to join our team. This position involves creating Chef cookbooks, upgrading Debian and Windows servers, deploying new virtual machines, desktop support, and monitoring for problems. The ideal candidate has at least 2 – 3 years of experience working on similar projects or has successfully completed a BS in Computer Science.

A day in the life

Although each day brings varied and exciting challenges, here is what a typical day may look like. Employees submit tickets to our internal OTRS system for many different types of requests such as, permission requests, printer support, toner replacement, training for productivity software, addressing failed workstations, software or equipment, or installing software. As Desktop Support, you will need to triage tickets and prioritize tasks as well as directly intervening with the employees to get them back in action as quickly as possible while keeping management informed of any developing situations or problems. After tickets have been closed, you will perform routine and regular maintenance that keep the infrastructure secure and functional. These duties span from running reports on disk space utilization to tracking software license renewals, installing patches and updates, as well as testing backups or configuring new backups.

Here's a little about us

The Kim Komando Show is the nation's largest talk radio show about everything digital. It broadcasts every weekend on more than 400 radio stations in the U.S. and internationally on the American Forces radio Network. The show also streams live in HD video to paying subscribers and soon, to a national TV audience. Kim's weekly column appears nationally in USA Today, FoxNews and in more than 100 daily newspapers. We have a constantly updated website and send more than 12 million email newsletters each week. We also produce books, consumer buying guides, audio podcasts and videos.

Duties

Required skills and experience

Broadcast and television experience is a plus.

Compensation

We offer very competitive salary that is based on experience. We also offer a comprehensive benefits package including: major medical, dental, vision, pharmacy, life insurance, 401(k) with employer match and AFLAC group services. Paid time off includes: sick, corporate holidays and personal vacation.

Apply Online Now

Apply in confidence today. Fill out this online application and upload your resumé and cover letter.

Equal Opportunity Employment

We take great pride in our diverse and talented workforce. We recognize that our continued success depends largely on the collective strengths of our employees. Developing the right mix of skills, ideas and individuals requires an unwavering commitment to Equal Employment Opportunity and Affirmative Action. Accordingly, we recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to an employee's race, color, religion, national origin, gender, age, sexual orientation, citizenship, veteran status or disability.

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