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Phishing emails tricking people into falling for tech support scams

Tech support scammers have found a whole new way to trick you. It's a tactic many other scammers use, and it targets your inbox. These emails appear to be from legitimate sources, but if you click on them you could wind up paying out of your own pocket.
Happening Now: Online Shopping
August 9, 2017

Watch out! Tech support scams exploiting worldwide ransomware scare

With fear growing over ransomware threats, you must be on your guard! Cybercriminals are taking advantage of people's concerns, and spinning new types of attacks. Police are now warning everyone to watch out for fake customer service popups from Microsoft. This scam is already fooling victims into paying out hundreds of dollars!
Happening Now: Security & Privacy
May 25, 2017

Watch out for in-store tech support scams

Unboxing a new laptop is always exciting. But when you're told that your new computer already has a virus, it's enough to ruin your afternoon. One top retailer was caught red-handed scamming customers with supposed tech problems.
Happening Now: Money November 27, 2016

Tech support scams are worse than ever

The tech support scam isn't very sophisticated, but tens of thousands of people keep falling for it year after year. Almost exactly a month ago, I…
Happening Now: Security & Privacy November 20, 2014

Google and Facebook team up to end fake tech support scams

One of the most devastating scams on the Internet is called a Tech Support Scam. It's actually a million-dollar industry that's been terrorizing the Web for…

Watch out for these tech support store scams

Dealing with a malfunctioning computer is extremely frustrating. If something's not working right, you'll probably take your PC to a repair center to get it fixed. But that's not always safe. Right now there are some scary tech support store scams you need to be aware of.
Tips: Laptops/Tablets/Computers
December 3, 2016
tech support hotline phone scam

4 chilling lessons from a tech hotline scam

Some people think they’re immune to cybercriminals. “I’m not even on their radar,” they think. “What are the chances that I’ll get targeted? It’s not like I’m famous or have zillions of dollars.” That couldn’t be further from the truth. Cybercriminals have sophisticated tools that earn them tons of money and they are after all of us. You don’t have to be a big company to be targeted. One of their favorite ploys is a tech hotline scam.
Columns: Security June 29, 2019
Kickstarter, Indiegogo backers pledge

Watch out! Clever funding scams spreading online

From personal campaigns to new products, crowdfunding has been been a huge success for a lot of people and startups over the years. But just like any business, bad actors are going to come in looking for an easy payday.
Happening Now: Money May 7, 2019
Upgrade from Windows 7 to Windows 10 to keep security

Is it true that Microsoft will stop supporting Windows 7? What do I do?

Kim gets a lot of questions from readers and radio show listeners about Windows 7, especially after Microsoft announced they'll stop supporting it in early 2020. We break down what this means and help you figure out whether you should upgrade to a newer version, get a new computer, or ride it out as long as you can.
scammers charity donation

Watch out for Notre Dame donation scams

As donations pour in to support the rebuilding of Notre Dame in Paris ... with the good comes the bad. Just like any other disaster or tragedy, all scammers see is a potential payday. And the Federal Trade Commission has a warning so you don't unwittingly hand your money over to criminals.
Happening Now: Money April 23, 2019
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