Q. Kim, help! This person won't stop trying to mess with me on my cellphone. They send me texts and call me at random hours at night and leave all sorts of bizarre voicemails on my phone. I just got this number, so I think they're trying to prank the person who had it before. I've tried responding to tell them to leave me alone, but they won't give up. What can I do to stop their harassing calls and texts?
-Dawn, from Laconia, NH, listens to my national radio show on WEZS 1350 AM.
A. I usually recommend ignoring a person who is harassing you, Dawn. Since you've responded, the person knows that they are annoying someone. That usually just makes them ramp up their efforts.
All hope is not lost, though. There are several different ways to stop harassing calls and texts. Many of them are free, but some of them will cost you a little bit every month. That's a small price to pay for the added peace of mind, though!
The only catch is that the process varies depending on what kind of phone you have and what carrier you're on. I'll take you through each method step by step so you can end this stressful experience.
All four of the major carriers will block numbers from calling or texting your phone. Most require you to shell out a $5 monthly fee to block numbers. Sprint is the only exception. It allows you to block some numbers for free.