Free Newsletters: FAQ

What do you do with my email address? What is Kim's 100% Privacy Guarantee?
Kim's newsletters come with her 100 percent spam-free guarantee. Your email address will never be sold.

Kim's newsletters are also 100 percent Can-Spam compliant. You may opt-out at any time, either by using the online form or by sending an unsubscribe request via postal mail to the address included on every email.

Kim's newsletters are also 100 percent Can-Spam compliant. You may opt-out at any time, either by using the online form or by sending an unsubscribe request via postal mail to the address included on every email.

How do I change my email address?
To have Kim's newsletters delivered to a different email address, follow the steps given here.

Printing HTML Email
To print a copy of my HTML email without the images: Hold the left button of the mouse down and drag it over the portion you want printed. On the browser, click File>>Print. Pick Selection.

This technique works in Outlook, Eudora, most Web mail programs (Yahoo! Mail, Gmail, etc.) and other email programs.

If Selection is not available in your print window, select the portion you want to print. Click Edit>>Copy, and then open a word processing program (Word, Wordpad, etc.). Click File>>New, and then click Edit>>Paste. Click File>>Print.

AOL:
- HTML is not supported for version 5.0 or earlier. To view HTML email you will need to upgrade or use a free email account (Yahoo! Mail, Hotmail, etc.).

- Images may not display by default. Click on the "Show images & enable links" button.

If you are receiving the message "Sending mail attachments or embedded files with this account is not permitted," please set your Mail Controls to allow mail containing pictures and files.

1. On the AOL Toolbar, click MAIL, then click BLOCK UNWANTED MAIL. You can also go to AOL Keyword: Mail and Spam Controls.

2. In the Select the Screen Name drop-down menu, select the Screen Name whose Mail Controls you wish to adjust. For screen names in a General Access category, you can only adjust the Mail Controls for that screen name.

3. Next to Content Filter, click EDIT.

4. Uncheck 'Block messages containing pictures or files', then click SAVE.

5. Click SAVE to close the Mail and Spam Controls window.

Note: You need to be signed on to a Master Screen Name or a screen name on a General Access category to adjust the Mail Controls. A Master Screen Name is the first screen name you created for this account and any screen name you have assigned Master Screen Name status at AOL Keyword: Names.

Eudora:
- Images may not display by default. Click Tools>>Options>>Display and select "Automatically download HTML graphics".

- HTML may not display properly. Click Tools>>Options, select Viewing Mail category, and in the Message Window area make sure that "Use Microsoft's viewer" is selected.

Eudora (Mac):
- HTML does not display properly. Select the email, and then click File>>Open in browser (or "View in browser" depending on your version of Eudora).

Gmail:
- Images may not display by default. Click on the "Display external images" link.

Hotmail:
- Caught in the Hotmail junk filter. Click on the "Not Junk Mail" button, and then select the option to add the corresponding newsletters to your Safe List (for example, "Kim Komando Show Daily Tip [kimstipreply@lyris.komando.com]").

- Images may not display by default. Click on the link to "Enable all message content."

Incredimail:
- Images may not display by default. From Incredimail's main menu, click on Tools>>Options. Click the Security tab. Remove the checkmark next to "Block external images (recommended)" and from "Do not warn me about external images." Click the OK button.

Netscape
- HTML may not display properly. In the Mail & Newsgroups section, click View>>Message Body As>>Original HTML.

Opera:
- Images may not display by default. Click View>>Display and uncheck "Suppress external embeds."

Outlook Express:
- HTML may not display. Select Tools>>Options, click on the Read tab. In the Reading Messages area, uncheck "Read all messages in plain text."

- Images may not display. Select Tools>>Options, click on the Security tab. In the Download Images area, uncheck "Block images and other external content in HTML email."

Pegasus Mail:
- HTML may not display by default. Click "Mail Preferences and Settings" -- under Incoming mail, select "Where a choice of format exists, display the fancy version". Click the Apply button.

Thunderbird:
- Images may not display by default. Select a email that has HTML in it. Click on the "Show Images" button, located on the right-hand side of the window. Note that a plain text message will not show this button.

Yahoo! Mail:
- Images may not display by default. Click on the "Edit Preferences" link and in the "Image Blocking" area, select either "Don't block any images" or "Block images in messages that SpamGuard thinks are spam."

Add my emails to your approved list.
Some email programs and many spam filters allow you to create an approved list of friendly addresses. You can simply add "lyris.komando.com" and they should all make it through, or here are the specific email account "From names" and addresses used to send my newsletters:

Weekly Newsletter (sent every Saturday)
kimnewsreply@lyris.komando.com

Today's Tip (sent daily, Sunday through Friday)
kimstipreply@lyris.komando.com

Today's Cool Site (sent every day)
kimscoolsitereply@lyris.komando.com

Today's News (sent every weekday)
kimsdailynewsreply@lyris.komando.com

Today's App (sent every day)
kimsappreply@lyris.komando.com

Today's Download (sent every day)
kimsdailydownloadreply@lyris.komando.com

The latest from Komando Video (sent every Thursday)
tvkimreply@lyris.komando.com

Everything Apple (sent every Thursday)
kimsapplereply@lyris.komando.com

Weekly Column (sent every Sunday)
kimscolumnreply@lyris.komando.com

Kim's Insider (promotional and sale items from Kim's Store - sent once or twice per week)
no-reply@lyris.komando.com

Kim's Security Alerts (sent every Thursday)
komando-special-alerts@lyris.komando.com

Set up a filter in MailWasher
1. Press the "Add" button in the "Blacklist/friends list" tab and you can either enter a whole address or...

2. Use a wildcard to enter anyone, say for example, all emails from the same company as your friend. eg. *@mailwasher.net would let anyone from MailWasher.net be entered as your friend, and ????@mailwasher.net would let anyone with a four letter name who works at MailWasher be entered as your friend.

3. You can bring up another column on the main screen which will be labeled "friends" - do this by going to Tools, Options, General tab and ticking the "Friends list" option in the Column Order box. This makes it easy to "tick" your friends as they send you emails.

Visit the MailWasher FAQ for additional set-up information.

Set up a filter in POPFile
For each type of mail you want classified you need to setup a bucket. A bucket is just what it sounds like - it's one of any number of folders that your email can be classified into. You can separate your work, personal, and junk mail, filter between a dozen projects that you get email about, or just filter spam from non-spam. It's up to you.

If you've just installed POPFile and you're looking at the web interface for the first time, you'll either be looking at a blank "History" or "Buckets" page. You need to start on the "Buckets" page so click on the "Buckets" tab at the top of the interface if you aren't already there.

To set up your buckets, let's assume that you want three buckets: work, personal and spam. A little way down the "Buckets" page, there's a "Maintenance" tab, with a box labelled "Create bucket with name:". Create each bucket in turn - remember, tailor them to whatever you want - spam and real, or work, home and spam - or one for each of your projects.

Visit the POPFile FAQ for additional set-up information.

Set up a filter in Spamato
Spamato configuration depends on your mail client. Visit the Spamato installation guide for set-up information.

Set up a filter in SpamBayes
SpamBayes configuration depends on your mail client. Visit the SpamBayes FAQ for additional set-up information.

I can't read the newsletters on my cell phone.
To give you the best looking newsletter we can, we use HTML features like tables. Many email programs on cell phones or other non-computer devices can't display this type of formatting, even though they may be able to display some HTML formatting, like bold or colors.

Check with the provider of your cell service. The provider may have an upgrade. Otherwise, you will not be able to read the HTML newsletters in your email program.

However, it is possible that your browser can read the HTML. To test that, try subscribing to the newsletters through a Web email service, such as Yahoo! or MSN.

Strange characters showing up in newsletters.
The code you are seeing (like ’) is the most modern form of Hyper Text Markup Language, which is used to construct our newsletters. It is not displaying properly because your email or Web browser program is obsolete. Also, be sure that you have all Windows updates.

Most email programs are free. That is also true of browsers. You can solve this problem by downloading and installing the latest versions.

Using old software is dangerous. There are many threats on the Internet that take advantage of flaws in obsolete programs. So you will be doing yourself a favor by updating to the latest software.

Firefox is my Web browser. But links open in IE.
You may have improper settings. There are a couple things you can do:

1) Check your program defaults. Click Start>>Control Panel. Double-click Add or Remove Programs. On the left, click Set Program Access and Defaults.

You will find three choices. Select the Custom option. The first section shows you default Web browsers. Select your default Web browser and uncheck the other boxes.

2) Change your File Type associations. Click Start>>Control Panel (for Windows ME and 98 users, Start>>Settings>>Control Panel). Double-click Folder Options. Select the File Types tab. Make sure the following File Types are associated with your default Web browser:

HTM
HTML
URL:HyperText Transfer Protocol with Privacy URL:HyperText Transfer Protocol

I signed up for your newsletters, but have not received them.
When you sign up for my newsletters, you are automatically sent an email to confirm your subscription. You must click on the link inside that email to confirm. If you cannot click on the link, highlight it. Depress Ctrl and click C to copy it. Then click on your address bar. Depress Ctrl and click V to paste it. Click Go or Enter. Once you are confirmed, your newsletters will start on the next sending cycle.

I want to add/cancel a newsletter subscription.
Kim's Club members: You must first sign into your account. Then click on Newsletter Preferences. Check the newsletters you want to receive and click SAVE CHANGES. If you wish to cancel a newsletter, uncheck the newsletter you DO NOT want and click SAVE CHANGES.

Not a Kim's Club member?: Click on Free newsletters. Under Manage newsletters, click on Change your newsletters. Enter your subscribed email address and click NEXT. Check the newsletters you want to receive and click UPDATE in Step 3. If you wish to remove any newsletter, uncheck the newsletter you DO NOT want and click UPDATE in Step 3.

My newsletters suddenly stopped. Why?
Many things could have happened. Your ISP could have adjusted its spam filters. Or it could be experiencing mail problems. Try these steps:

1. Be sure the newsletters are not being blocked by spam filters on your computer. The newsletters could be in your spam, bulk, trash, or junk mail folders. If so, set up a rule to route them to your inbox or another folder. Yahoo users: Disable SpamGuard and wait for the next sending cycle. If the newsletters appear, establish a filter rule and re-enable SpamGuard.
2. Ask your ISP if its spam filters are blocking the newsletters. Ask if the newsletters can be added to any protected lists. Also ask if there have been mail server problems with your account.
3. Be sure you are on the subscriber list. Click "Get Free Newsletters" on the navigation bar on any page in my Web site. Click Change Your newsletters. Enter your email address and click NEXT. Newsletters to which you are subscribed will be checked. If necessary, check the newsletters you are not receiving. Click UPDATE. You will receive a confirmation email. You must click the link to verify your subscription. If the link does not work, copy and paste it into your Web browser's address bar.
4. If the above does not work, contact List Support.

Why do I keep getting subscribed when I enter your sweepstakes?
Every time you enter any of Kim's Sweepstakes your email address will be subscribed to all of the newsletters. You may unsubscribe at any time, but if you enter again (even for the same sweepstakes) your email address will be added again.

Subscribing to all of the newsletters is a requirement for entering the sweepstakes, and is detailed in the rules for each sweepstakes.

How do I stop getting duplicates of your newsletters?
There are several possible solutions:

1. You might be signed up under multiple email addresses. To check, review the TO: field of each newsletter. If there are different addresses, unsubscribe the extras here.
2. Mail filter rules may be creating multiple copies of the newsletters. Review your rules.
3. Your mail server may cause the multiple copies. The server might not recognize that the newsletters have downloaded. It could download the newsletters repeatedly. Ask your ISP to check your account and its mail servers.
4. If a Web hosting service maintains your email, it might create duplicates. This happens if the service does not allow you to delete downloaded email automatically. Instead, it stays on the server. That email can be downloaded repeatedly. To resolve this, delete the email from the server after each download. Or simply read the email on the server, rather than downloading it.
5. You could be mistaking different newsletters for the same one. Kim has six newsletters. The Weekly Newsletter is dispatched on Saturday. The Cool Site of the Day and Download of the Day go out every day. The News of the Day is published Monday through Friday, as is the Tip of the Day, with a Tips wrap-up sent on Sunday. If you want to cancel an newsletters, click Change Your newsletters. Enter your email address and click NEXT. Uncheck the newsletter you no longer want and click UPDATE.
6. If the above does not resolve your problem, please contact List Support.

Questions about my newsletters?
Send us an email.

Want to subscribe to my newsletters?

Want to unsubscribe from any of my newsletters?
We're sorry to see you go! :/ Click on the link below and uncheck all newsletters you would like to be removed from.

Want to unsubscribe from all of my newsletters?
Click on the link below and unsubscribe from all newsletters at one time. We're really sorry to see you go! :/