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learnersw16
Starting Member
4 Posts |
 Posted - 03/24/2012 : 13:39:47
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I looked up atiedxx.exe and it was a virus, rated as noncritical. It causes significant slowdown in loading pages.
Then I searched on how to remove it. There was some advice that some solutions are offered to trick users into doing something wrong. At that point I decided to ask for help from a trusted location--Here.
Does anyone know how to safely remove atiedxx.exe ? Thank you.
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dontknowsquat
Senior Member
1533 Posts |
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MrKite
Senior Member
2501 Posts |
Posted - 03/24/2012 : 14:36:16
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It's not a virus, but a process used by your ATI Radeon graphics card:
Atiedxx.exe and Atiesrxx.exe are related to AMD External Events Utility which is actually a ATI Hotkey Poller and responsible for various hotkeys for accessing ATI features. If you are not using these services or hotkeys you can disable them.
To disable them, click Start>type Services. Find ATI External Event Utility. Right click on it and select Properties. Stop the service, and then use the drop-down menu to choose Disabled. Then Apply>OK.
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learnersw16
Starting Member
4 Posts |
Posted - 03/26/2012 : 08:15:54
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My computer seems to be fixed. I was wrong; when I googled atiedxx.exe mention of virus came up and I panicked. I do have an ATI Radeon graphics card. After learning from you that atied is not a virus, I downloaded MalwareBytes. Quick scan found nothing, but a full scan found two malware files which MalwareBytes removed. For now I will leave the atiedxx.exe file alone in case it is needed later; and I am going to remove AVG (free version) and replace it with Panda.
THANK YOU MrKite and dontknowsquat! Glad I joined Kim's Club! It has already been a great learning experience. |
Edited by - learnersw16 on 03/26/2012 08:17:29 |
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dontknowsquat
Senior Member
1533 Posts |
Posted - 03/26/2012 : 08:25:14
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learnersw16,
When you remove AVG, try to use their uninstaller or Revo. Add and Remove programs in Windows is prone to leave some leftovers.
dontknowsquat
field promoted to knowssomesquat
by XHI and BillMSenior on March 8th, 2012 |
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JustinF
Moderator, from Komando HQ
565 Posts |
Posted - 11/15/2012 : 13:51:34
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Great information!
Here's a more comprehensive writeup of the question and solution, plus some easier ways to figure out what program a process is tied to. Click here to read it.
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dontknowsquat
Senior Member
1533 Posts |
Posted - 11/15/2012 : 15:20:41
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Gee, Justin. Have you been searching the archives, or did this come up because Kim addressed the subject? ... anyway ... That is a nice article you linked.
Please don't take the following wrong. It is not a criticism of this great forum, rather an analysis I have formed from my own experience from both the perspective of needing help and being a helper. I will be happy to entertain your replies and enter a dialog with you on the subject.
In general I attempt to advise the members here using tools native to a box stock installation of Windows. The exception is free security programs and utilities like Ccleaner which are unlikely to do harm when used by those with limited experience or technical bent. It makes posting far easier than downloading and explaining more advanced tools.
With the greater power tools from Sysinternals and other sources provide there comes a liability. (process explorer and autoruns, e.g.) Greater power provides greater opportunity to do harm. If instructions are improperly worded or misunderstood by the reader, the results can be disastrous. What if someone disables a process essential for Windows to operate? Can they recover from that change?
It is my opinion that the Message Board could address more advanced tools and fixes, while limiting unintended consequences, if the scope of this forum is expanded. (Once again, I am not criticizing this forum.) There are a few features and methods which I believe would be beneficial to enable more advanced fixes. Read advanced fixes as ones requiring advanced tools and continued follow up until the problem is solved.
The ability to attach files and upload fixes need to be present to provide more detailed information to the helper and provide fixes to the one in need of more advanced help. I understand that these are not available at present for security purposes. Additionally, what is there to prevent some else from attempting a fix which is specific to one computer to a different computer which has some of the same symptoms, but a different root problem?
In order to provide consistently correct fixes, another layer of administration needs to be implemented to the web site. The advanced fixes should be limited to only those who who have been vetted or trained internally in the use of the tools. The sub-forums where these fixes are performed require monitoring for quality and the ability to step up to a more experienced member if problems arise or more difficult problems arise. For example, some problems can be fixed, while others require a clean install of the operating system.
A library of tutorials would be very helpful. They could be divided into self help and limited access tutorials. The limited access tutorials would be limited to the vetted helpers because of the more advanced (and potentially dangerous changes made to the computer in question). The user of the computer being fixed may get excited and try to move ahead of the sequential instructions provided by the helper. In this case, the helper must have a level of knowledge and experience to identify and correct any unexpected problems.
I sincerely hope my reply has been viewed as constructive.
dontknowsquat
field promoted to knowssomesquat
by XHI and BillMSenior on March 8th, 2012
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Edited by - dontknowsquat on 11/15/2012 15:23:44 |
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atiedxx.exe virus