You were looking at an old newsletter that linked to the old site. Links in current newsletters work on the new Komando.com. If there's a specific older article you're looking for, just go to Komando.com and search for it from the black “Search Komando.com…” box at the top of the page.
When we launched the new site, we transferred an archive of more than 15,000 (!) articles from the old site to the new. There are a few glitches in older content. We'll be fixing them as time goes on.
Don't worry; it's there as promised. On a multipage article, scroll down until you see the “View All” button. Click that button to see the entire article on one page.
You will still see the site header, ads and other content surrounding the text. However, if you actually print the page, only the text will print.
Says Kim: "YES! Komando really is my last name, and I carry my birth certificate to prove it! My grandparents came to America from the Ukraine, and their name was shortened at Ellis Island. It dates to a late 16th century group of marauding Cossack warriors - or something like that!"
Kim is on nearly 450 stations across the country. Use the Station Finder to find out how you can listen to Kim in your area. If Kim's show isn't broadcast in your city, join Kim's Club to listen and watch whenever you want!
The answer to both questions is "yes." However, due to the number of messages she receives, a personal reply to every message just isn't possible. Click here to email Kim.
If you are a PR representative, use this form to submit releases.
No. Web bugs are tiny images embedded in Web pages that track a user’s online activities. This site uses small, static images as design elements only. Some security programs may misidentify such images as Web bugs.
No. Kim does not endorse Google’s AdSense advertisers. Kim only endorses products with which she is familiar. We run AdSense ads to support the large number of tips, buying guides and news reports we generate for our readers.
Google screens ads appearing in its AdSense network, although according to Google some ads may run before Google's AdWords staff has had the opportunity to screen them. Additionally, we kick advertisers off our site when we notice an ad we don’t like, or when we receive a complaint from our visitors. Should you have a complaint, please report it here. Remember to include the full name of the advertiser and its Web address (URL), if possible. We will remove ads with inappropriate or misleading content. You can also complain to Google on this complaint form.
Log in to your Kim’s Club account here. Select the Newsletters tab and uncheck the newsletters you do not want to receive. Click Update.
Method 1: Open a recent email newsletter you received from Komando.com. At the bottom, click the link that says, "Manage your email newsletters." Check the newsletters you wish to receive and click the Update button.
Method 2: Go here and enter the email address that receives the newsletters. You will receive an email for us with a special link. Click the link to visit the newsletter management page. Select the newsletters you want to receive and then click Update.
Log in to your Kim’s Club account here. Next to your email address, click the "edit" link. Enter a new email address and then click Update.
Method 1: Open a recent email newsletter you received from Komando.com. At the bottom, click the link that says, "Manage your email newsletters." Uncheck every newsletter and then click the Update button.
Then, go to the home page and scroll down to find the blue box that says "Subscribe to Kim's Free Newsletters." Enter the new email address where you want to receive the newsletters and click Subscribe. You'll receive an email to confirm your subscription. Click the link on the email, and then select the newsletters you want to receive at that address. Click Update when you're done.
Method 2: Go here and enter the email address that receives the newsletters. You will receive an email from us with a special link. Click the link to visit the newsletter management page. Uncheck every newsletter and then click Update.
Then, go to the home page and scroll down to find the blue box that says "Subscribe to Kim's Free Newsletters." Enter the new email address where you want to receive the newsletters and click Subscribe. You'll receive an email to confirm your subscription. Click the link the email, and then select the newsletters you want to receive at that address. Click Update when you're done.
Kim’s newsletters come with her 100 percent spam-free guarantee. Your email address will never be sold.
Kim’s newsletters are also 100 percent Can-Spam compliant. You may opt-out at any time, either by clicking here or by sending an unsubscribe request via postal mail to the address included on every email.
When you sign up for my newsletters, you are automatically sent an email to confirm your subscription. Click on the link inside that email to confirm your subscription.
If you've already done that, check your spam or junk mailboxes to make sure they aren't getting routed there. If you use Gmail, click here for more directions.
If at any point you are still not receiving Kim's newsletter emails, please make sure that the Kim Komando newsletter email addresses are on your approved email list or in your email address book. Some email programs and many spam filters allow you to create an approved list of friendly addresses.
You can simply add "lyris.komando.com" and they should all make it through.
Here are the specific email account "names" and addresses used to send the newsletters to you:
Weekend Digital Digest: firstname.lastname@example.org
Helpful Tip: email@example.com
Free Downloads, Cool sites, Best Apps: firstname.lastname@example.org
Breaking News: email@example.com
Must-see Videos: firstname.lastname@example.org
Everything Apple: email@example.com
USA Today Column: firstname.lastname@example.org
Kim's Insider: email@example.com
Security Alerts: firstname.lastname@example.org
Small Business Tips: email@example.com
In the upper right corner of the Newsletter, click the “View this email as a webpage” link. An HTML version of the newsletter will open in your default Web browser.
In most browsers you can press CTRL (CMD on a Mac) and the plus key ("+") to increase the font size. CTRL/CMD and the minus key ("-") decreases the font size and CTRL + 0 (zero) returns it to normal.
You can also hold down the CTRL key and use the scroll wheel on your mouse to increase or decrease the font size.
Kim’s Club premium members get complete and exclusive access to everything on Komando.com. You can watch or listen to any of Kim's shows at your convenience, read Kim's vast archive of Tips, Downloads, Buying Guides and how-tos on virtually every aspect of your digital lifestyle. Additionally, you get automatic contest entry and can participate in Kim's lively and active forums, where members share tips and tricks on a variety of issues. Choose between Kim’s Club basic and premium membership options to fit your budget and lifestyle.
Check out the various membership options available on our Kim’s Club page.
Just follow the instructions included in the email. Go to the Kim’s Club Sign-in page, enter your email address and password, choose a "screen name" (if it’s your first visit) and away you go!
The screen name you choose is permanent. So choose wisely.
Check all your email folders to make sure it's not hiding somewhere in your spam or junk mail folders. If you use Gmail, click here for more directions.
Still can't find it? Send us an email or give us a call.
Log in to your Kim's Club account at http://club.komando.com/account. You can update any billing information, including credit card number, address and email address.
Sorry - we can't interrupt your subscription. Of course, you can access your membership account anywhere the Internet is available. You’ll never miss a thing!
Log into your Kim’s Club account at http://club.komando.com/account. Under Password, click the "Change" link. Enter your current password, and then the new password. Enter the new password again to confirm it and click the Change button.
Click here to reset your password by email. Enter the email address you used to subscribe to Kim’s Club. You will receive an email with a link that says "Click this link to reset your password."
Click the link and enter a new password. Then log in using your email address and new password.
You can't. The screen name you chose when you signed up for Kim's Club is permanent.
Log in to your Kim’s Club account at http://club.komando.com/account with your subscribed email address and password. On the Home tab, find your old email address. Next to the old address, click the "edit" link. Enter your new email address in the "email address" field and then click Update. This will also update your email address for the daily email newsletters.
Log into your Kim’s Club account at https://club.komando.com/account. Click the Address Book tab. Under your current address, click the Remove button.
Once the old address is removed, click the "Add an address" link and enter your information. Then click Create.
A dial-up connection will give you longer download times for Kim’s podcasts or other downloads. Otherwise, there is no difference in your membership.
Go to the black bar at the top of the Komando.com site and click the "Sign Out" button.
If your card is still good when your billing period expires, it will renew automatically. Otherwise, log in to your account at https://club.komando.com/account, go the Credit Cards tab and enter your new card information. You will then have the option to start your Kim's Club subscription again.
Log into your Kim’s Club account at https://club.komando.com/account. On the Membership tab, look under Membership Status. You will see a link to cancel your subscription. Click it and follow the instructions.
If you must go, please cancel your subscription at least 5 business days before your next scheduled auto-renewal date to avoid an automatic renewal charge.
You may also discontinue your membership by phone or traditional mail. (We can't process termination requests via email.) Call our Customer Service number at 1-800-KOMANDO from 8 a.m. to 5 p.m. Mountain Standard Time, Monday through Friday, or contact us via postal mail using the address below:
c/o: Kim’s Store Customer Service
2711 N. 24th Street
Phoenix, AZ 85008
For more information, visit the Kim’s Club section of the Komando.com Terms & Conditions.
Kim's Club has two membership levels: Basic and Premium. Click here to see the differences.
You can upgrade or downgrade at any time you wish. Log into your Kim’s Club account at https://club.komando.com/account. On the Membership tab, under the Upgrade/Downgrade section.
When you upgrade, your credit card on file will be billed on a pro-rated basis for how much of the month is left.
When you downgrade, your recurring billing will switch to the cost of the Basic plan starting the next billing cycle.
We film every episode of the Kim Komando Show with eight HD cameras and stream it live – it's a blast to produce, and to watch. Want to join in the fun? Sign up for Kim's Club.
Once you're a member, you can go here to log in. In the navigation bar, go to The Show>>Watch Live. Then click the button that says, “Click here to see Kim live on the air.”
Please note you will need the most recent version of Adobe Flash Player and a connection speed greater than 296Kbps in order to enjoy the show.
Kim hosts her live show every Saturday, from 10 a.m. to 1 p.m. Eastern time, 7 a.m. to 10 a.m. Pacific.
Can I watch it on demand?
Of course. Kim’s Club members can watch each Saturday's show on demand starting at 3 p.m. Sunday eastern, noon Pacific time.
Sure - if you know how to stream video to your TV from your gadget or computer, you can relax on the couch and watch Kim's show that way. (Here's Kim's guide to how to watch Internet video on your TV.)
We have other videos as well – they are all here.
Kim’s Reports and Viral Videos are freely available to everyone as they are released. (Kim’s Club members have access to the full archive)
To watch Kim’s Reports, click here.
To watch Kim's Viral Videos, click here.
A. The minimum system requirements to watch the videos at Komando Video are:
|Device||System||Internet Explorer 8||Internet Explorer 9||Firefox 5+||Safari 5+||Chrome 14+|
|PC||running Windows Vista SP3 or later||Adobe Flash Player 10+||YES||Adobe Flash Player 10+||YES||YES|
|Mac||running OS 10.6 or later||N/A||N/A||Adobe Flash Player 10+||YES||YES|
|Linux||running 2.6+||N/A||N/A||Adobe Flash Player 10+||N/A||YES|
|iPhone (3G or later)||iOS4 or later||N/A||N/A||N/A||YES||N/A|
|iPad||iOS4 or later||N/A||N/A||N/A||YES||N/A|
|iPod Touch||iOS4 or later||N/A||N/A||N/A||YES||N/A|
Most likely your Internet connection is too slow. Click here to test your Internet connection speed. If your speed isn’t what your service provider advertises, contact your ISP and have them check it out.
You also might be using an old Web browser or outdated version of Flash.
Because technology is always evolving, some older shows don't play nice with some of the newer iPhones, iPads and browsers. We're in the process of optimizing the older shows.
If you are using Firefox or Internet Explorer on Windows, or are using a Macintosh with Safari, you will need the lastest Adobe Flash Player. You can download it here.
Also, make sure the browser of your choice is up to date. Click here to find out how.
Make sure your computer is at least five years old, as older systems may not be able to handle the processing power that our stream requires.
If you are on a portable device, please make sure you've updated to the latest versions of your system's software. Also, make sure you're using the fastest connection available to you -- usually, this will be your Wi-Fi in your home.
Make sure your firewalls and routers are not blocking port 1935.
Our stream requires an Internet connection greater than 296Kbps. If you are in doubt, please click here to test your Internet connection speed.
You can also adjust the quality of the stream by clicking on the set of numbers next to the "Kbps" text on the bottom of the player, just to the right of the blue barber pole. The lower numbers should ease any network related symptoms, while the higher numbers will give a better quality experience.
If you are still having issues, please feel free to contact us at firstname.lastname@example.org.
No - the videos are available for online streaming only. Kim’s Club members, however, can download the podcasts, which are audio versions of the show and Kim's Digital Minutes.
The links to websites Kim mentions in her show are available on Kim’s Show Picks page.
You can share any video with your friends and family with the click of a button. Just locate the sharing icons on every page.
There are options to share using Facebook, Twitter, ShareThis and more! Click your preferred sharing method and enter your information.
A podcast is typically an audio file that you can stream or download from the Internet. We release regular podcasts of Kim's weekly radio show and Digital Minutes which Kim’s Club Members can enjoy.
New podcasts of the weekly radio show are available every Sunday at 7 p.m., Pacific Time.
New podcasts of the daily Digital Minute are available Monday through Friday at noon, Pacific Time.
Podcasts are available to Kim's Club members. Join here!
No, they are available in MP3 format. You can download them to your computer and play them with Windows Media Player, iTunes or any other program that plays MP3 files.
Once you've logged in as a Kim's Club member, in the navigation bar, choose The Show>>Listen to the Show.
From there, you can listen to the most recent podcasts, or download them to your computer.
The best way is through iTunes.
Once you subscribe to the podcasts, make sure you are on the Podcasts page in iTunes. An arrow will be pointing at the podcast to which you subscribed. Click the arrow (a small gray triangle) to open the archived list of podcasts. Click the GET button next to the podcasts you want to download.
Your Crossfade Playback could be active. This will fade the ending of the current podcast and fade into the beginning of the next. To turn it off, click Settings on your Podcasts page. Select the Playback tab. Remove the check next to Crossfade Playback and click OK to save the changes.
Oh no! Say it ain’t so! To stop receiving podcasts, go to the Podcasts page in iTunes. Highlight the podcast you no longer want and click Unsubscribe.
The archives of my weekend show go back three months or at least 12 shows. And new episodes are added weekly!