Q. What is TVKim (and can I watch it on my television)?
A. TVKim.com is the latest addition to Kim Komando's Web site. It's the place where you can watch a live Internet stream
of Kim's Show, catch the Show on-demand, watch Kim's Video Essays and Daily Video, and that's just for starters! There is much more
coming soon!
TVKim is not a television show, although if you can surf the Internet on your television, you could watch content from
TVKim on your TV set. Just navigate to www.TVKim.com!
The direct links for each TVKim.com content area are:
Q. How do I Join Kim's Club so I can watch your live Show?
A. You must purchase a membership to Kim's Club to have access to
TVKim. A Kim's Club membership can be purchased online only through the Kim's Club page.
After becoming a Kim's Club member, sign in to Kim's Club
and create a "screen name." Once you have a screen name, go to
TVKim.com and log in. You now have full access to watch Kim's Show live or on
demand!
A. Kim's live Show Internet stream is available only to Kim's Club
members (click here to
join now).
Kim hosts her live Show on Saturdays, from 10 am - 1 pm
Eastern (7 am - 10 am Pacific).
To watch Kim's Show while it's being broadcast
live, first go to TVKim.com and log in. Once you have
logged in to TVKim.com, click on the Live from the Studio
link, and then click the button that says, "Click here to see Kim live on the air."
How can I watch TVKim LIVE on my iPad, iTouch or iPhone?
A.
There is a web browser app called "Skyfire".
It costs about $3 and works on all three devices. As a Kim's Club
member, once you have downloaded and installed the app, you log into
TVKim.com as usual.
Please note: Once you are on the live video page, the video won't
load because it's in Flash. Just click on the video button lower left
hand of corner of the page ,and it will identify all the Flash videos on
the page and give you the option to play them. Click on the live video
of Kim, and the app will play the live stream.
Q. I missed Kim's live Show, when can I watch it on-demand?
A. Kim's Show on-demand is available only to Kim's Club
members (click here to
join now).
After the initial live broadcast each Saturday, Kim's Show is
made available the next day (Sunday) at 3 pm Eastern (Noon Pacific).
To watch Kim's Show on-demand, first go to TVKim.com and log in. Once you have
logged in to TVKim.com, click on the Live from the Studio link, and then scroll
the page down just a bit to see the listings of all Shows that are available. Each show has three one-hour segments.
Q. How do I watch Kim's Video Essays and Daily Videos?
A. Kim's Video Essays and Daily Videos are freely available to everyone (although certain archives may require membership
in Kim's Club).
To watch Kim's Video Essays, click the
Kim on Komand link at
TVKim.com. Scroll the page down just a bit to see
the listings of all Essays that are available.
To watch Kim's Daily Videos, click the
Kim's Video Picks link at
TVKim.com. Scroll the page down just a bit to see
the listings of all Daily Videos that are available. The most recent video (today's Video of the Day) will
at the the top-left of the listings, or click this
Video of the Day link.
Q. How come I can't log in? Help, I'm having trouble!
A. If you're having trouble logging in at TVKim.com, the most likely
reason is you don't have a "screen name."
Sign in to Kim's Club and create a "screen name." Once you have a screen name, go to
TVKim.com and log in.
If you already have a screen name and you're still having trouble logging in, please contact our
Kim's Club customer support!
Q. I can't see the video. Why is there just a blank black screen?
A. If you click to watch a video and there's only a blank screen in the player window,
wait a minute or so and see if the video player catches up.
If you're still left with a blank screen in the player window, first check to see that you can play HTML5 video.
It works on:
Internet Explorer (9 or later) (hover over the video to start playback)
Google Chrome (14 or later)
iPhone (3G or later / iOS4 or later)
iPod
iPad (iOS4 or later)
Safari (5 or later)
If you wish to watch the videos in HTML5, please upgrade or switch your browser to one listed above.
Otherwise the video will automatically use Adobe Flash.
If you're still left with a blank screen in the player window, check to see that you can play Flash content on your
system. Go to Kim's home page, www.Komando.com, and see if Kim "pops up" just to the left of the Show Picks,
Tip of the Day and Cool Site of the Day links.
If Kim does pop up, you have a Flash player installed but either your firewall (or possibly your anti-virus) program is
blocking the video feed. In your firewall's configuration settings, locate a the option to be
prompted to allow or block connections as they are attempted. Then try the TVKim.com video feed again, and "allow" the new connection
request.
If you continue to experience a blank screen, please contact your firewall or anti-virus provider for instructions to "permission" a video feed.
Q. When I watch a video why does it hesitate, pause or stop?
A. If a video hesitates, pauses or stops during play, please first check that your
system meets the TVKim.com minimum system requirements.
If it does meet the requirements and you still experience hesitation, pause or you lose the connection, it's likely your local bandwidth may be overtaxed. Please try again at a later time. You should also check your connection speed at the time you encounter problems. Click here to test your connection speed. If your speed isn't what your service provider advertises, contact your ISP and have them check it out.
If you continue to experience problems, there is probably a configuration setting in your browser or security/firewall application on your system preventing the normal play of streaming video. Try performing an Internet search for "video streaming" and specifics about your browser and system. You may need the assistance of a computer repair professional. You may also contact TVKim customer support.
Q. When I watch Kim's Show live (only when live) why does it have jumpy, jittery or "back and forth" playback?
A. The problem is Hardware Acceleration. This must be disabled in the Flash player settings.
1. Control-click (or Right-click) any Flash video player
2. Select "Settings..."
3. Uncheck "Enabled hardware acceleration"
4. Click "Close"
5. Refresh the page that the video is exhibiting the above symptoms. This will disable hardware acceleration GLOBALLY for all Flash players and video.
Q. Can I watch or listen to your shows on my Apple devices?
A. Yes! First, check to see that you can play HTML5 video.
It works on:
Internet Explorer (9 or later)
Google Chrome (14 or later)
iPhone (3G or later / iOS4 or later)
iPod
iPad (iOS4 or later)
Safari (5 or later)
If you wish to watch the videos in HTML5, please upgrade or switch your browser to one listed above. Otherwise the video will automatically use Adobe Flash.
Please note: The live-stream still requires Adobe Flash. The on-demand portions are HTML5 compatible.
A. All of Kim's video archives are available on the respective content page.
To watch Kim's Show archives, go to Live from the Studio and
scroll the page down just a bit to see the listings of all Shows that are available.
To watch Kim's Video Essays archive, go to Kim on Komand and
scroll the page down just a bit to see the listings of all Essays that are available.
To watch Kim's Daily Videos archive, go to Kim's Video Picks and
scroll the page down just a bit to see the listings of all Daily Videos that are available.
A. You must be a Kim's Club member to comment on Kim's videos.
While a video is playing, scroll the page down just a bit
until you see the section of the page titled "Comments." click the Comment! link, enter a title for your comment and type in your comment, the
click the "comment" button. Cool!
Q. How much bandwidth does it take to watch Kim's Show?
A. There are many variables that determine how much bandwidth you will "consume" while watching Kim's videos.
Listed below are approximations of how much bandwidth is used.
Kim's Show, live stream: 360MB/hour (1GB for the three hour Show)
Kim's Show, on-demand: 370MB/hour (1.1GB to watch three one-hour segments.)
Kim's Video Essays: 20MB/each (about 5MB per minute)
Kim's Video Picks: vary depending on length (about 5MB per minute)
Q. Why do some videos (especially "Kim's Picks") begin playing automatically?
A. YouTube made a code change that causes youtube.com embedded videos (like some of those used on TVKim.com) to automatically start playing.
Until YouTube updates their code we are "stuck" with this autoplay issue. You can click the pause button (bottom-left corner of the player) to stop the play manually, and then click the start button when you want to resume playback of the video.
