Click on a button below to find the answers you are looking for:
Other Common Questions:
Q. Is Komando your real last name?
A. From Kim herself: "YES! Komando really is my last name, and I carry my birth certificate to prove it!" Komando is Russian-Ukrainian. It
dates to a late 16th century group of marauding Cossack warriors (or something like that!).
Q. Where can I learn more about Kim? Can I download pictures of her?
A.Go here to learn more about Kim and download her pictures.
Q. Can I send an e-mail to Kim? Will she read it?
A. The answer to both questions is "yes." However, due to the number of messages, personal replies aren't possible. PR representatives, please see the next question. E-mail Kim
Q. Want to submit a PR news release? A. If you are a public relations representative, use Kim's form to submit releases.
Q. Can I put a link on my site to Kim's home page?
A. Absolutely! Go here for images and coding to use for a graphic link.
Q. I use my Hotmail account to get Kim's newsletter. Why don't the links work?
A. The problem is caused by the way Hotmail attempts to open the link. Avoid it by copying the link into a new browser window. Or, use a different e-mail service. Yahoo! Mail, for instance, doesn't have this problem.
Q. Have a question about Kim's newsletters?
A. Did you miss one of Kim's newsletters? Need to change your e-mail address? Read the newsletters FAQ!
Q. Are Web bugs used on Kim's site?
A. No. Web bugs are tiny images embedded in Web pages. They track a user's online activities. This site uses small, static images as design elements only. Some security programs may misidentify such images as Web bugs.
Q. Does Kim endorse the Google AdSense advertisements in the Google ad boxes?
A. No. There is a disclaimer shown with Google AdSense ads noting that Kim does not endorse Google's
AdSense advertisers. Kim only endorses products with which she is familiar. Most of the companies that advertise through Google
AdSense—and their products—are not known to her.
Q.If Kim does not endorse the companies and their products, why does she run the ads?
A. Producing Kim's free Web site is a massive undertaking. A huge amount of professional-quality information is generated weekly to fill it. The advertising is necessary to support the site.
Q.Some of the ads seem misleading. Can't they be screened?
A. Many new Google
AdSense advertisers sign up through Google each day. Google
screens ads appearing in their AdSense
network, although according to Google some
may run before Google's AdWords staff has
had the opportunity to screen them.
Additionally, we kick advertisers off our site when
we notice an ad we don't like, or when we receive
a complaint from our visitors. Should you have a complaint, please report it here. Remember to include the full name of the advertiser and its Web address
(URL), if possible. We will remove ads with inappropriate or misleading content.
Q.How can I complain to Google about misleading ads?
Q. I live in a foreign country. Why am I having trouble connecting to your Web site (www.komando.com) and/or receiving your e-mail newsletters?
A. If you are in a foreign country
not located in North America or Europe
and are experiencing difficulty connecting to www.komando.com or receiving
Kim's e-mail newsletters (particularly if you are in Asia or Australia),
please determine your IP address and send it
to me using my
contact form. You can determine your IP address by going to
whatismyip.com, where you will see, "Your IP Address Is XXX.XXX.XXX.XXX" and the X's will be numbers.
Please be sure to include the full series of
numbers in your message to me.
Q. What is the red toolbar that appears at the top of the page when I scroll down, and can I turn it off?
Q. When I highlight text, why does a small "learn more" box appear? Can I turn it off?
A. The toolbar and text-highlight "learn more" box are enhancements made to Kim's site that offer additional search, social networking
and contextual content without having to leave the Web page you are on.
The Toolbar can be minimized by clicking the "up arrows" in the top-left corner of the toolbar.
The Learn More box can be closed by clicking the black circle with the white "x" in the top-right corner.
The toolbar/learn more box can be completely disabled by adding a short entry to your HOSTS file (read this Tip for more info).
Add these two lines to your HOSTS file: