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Product Review and Buyer's Guide: August Smart Lock

With a smart lock, you can to lock up your daughter, lock up your wife, lock up your backdoor all from your phone. We’ll help you determine if that’s something you really need. This is our Product Review and Buyer’s Guide for the August Smart Lock.

This smart lock isn’t like the other ones on the market. The August Smart Lock uses a door’s existing deadbolt; just replace the thumb turn on the inside. This design allows for a traditional key to still be used. It’ll take a few extra minutes, but make sure the bolt is lined up properly too.

The lock is controlled with an Android and iOS app via Bluetooth. The August Connect can be purchased to put the lock on a home’s Wi-Fi network. From the app, the door can be locked manually or set to lock automatically. Virtual keys can also be given out.

The smart lock keeps a log in the app of who has entered and exited the home. The lock can be used in conjunction with the August Doorbell Cam and August Smart Keypad as well. It’s compatible with Apple HomeKit and Google Nest. And August plans to integrate it with other smart home systems like Samsung SmartThings.

The first-generation lock had a lot of issues that left many customers disgruntled. Failing to lock, delays in accessing the app and losing connectivity were among the top complaints. Customer service wasn’t always able to resolve the issues, but users did report being able to use FaceTime to get support.

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